Dolphin Encounters programs are open to guests with special needs that are either physically and/or mentally challenged. On-site facilities include wheel-chair access to the Encounter Program and most areas on the island.
For those guests that need wheel-chair assistance in the water, Dolphin Encounters will provide a comfortable in-water wheel chair for use in the Close Encounter. Each of our encounter dolphins have been trained to participate with a special needs guest in our sea wheel-chair to make the program incredibly memorable.
Special Needs guests must know the following when making a reservation:
- For Boating purposes, there is a restricion against motorized powerchairs and non-collapsible wheelchairs.
- Dolphin Encounters staff will provide assistance for embarking on all tenders and cessing guest areas on the island.
- Animal training staff will be able to provide limited assistance in the program because each trainer is responsible for his own dolphin during the program. Thus, reservations must be made for the participant and enough paid family members to assist that person in and out of the water and to assist in fulfilling the directions of the trainers in the interactive behaviors.
- Special needs guests with tickets for the Encounter Program will generally begin their program upon arrival to provide additional time for entering and exitting the water in the Encounter. Behaviors selected in the program may be modified to meet the needs of the guest.
- Special needs guests in the swim should be prepared to go up and down ladders to access platforms.
- Additional family members that want to watch the activities may purchase observer tickets but will not be allowed on the platforms to assist or take photographs.
When making your reservation, please note if you have a member of your party with special needs.
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